Woudhuysen



Tag: Customer Service

Verint

Contact Centres 2030: The Shape of Automation to Come

Published 22 October 2018

Artificial Intelligence is spreading – above all, to help staff deal with customers better

Read the full article...

On the internet, nobody knows you're a dog

Customer service: toward a new, very different agenda

Published 18 March 2018

Customer loyalty? The whole idea is past its sell-by date

Read the full article...