Retail and Financial Services Posts
Big Tesco is watching you
Supermarkets are planning to deploy AI to police and meddle in our diets
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In defence of fast fashion
The crusade against the industry is fuelled by contempt for the consumer
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Retailers have become an arm of the nanny state
Sainsbury’s is nudging its customers to become more ‘healthy’ and ‘sustainable’
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Why the next financial crisis could be green
States, banks and big business have gone all in on ‘sustainable’ funny money
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Banned Iceland advert
Debate with George Monbiot on Iceland Foods’ encountering censorship of its cartoon ad directed against palm oil
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BBC Breakfast interview on retailing
As Sport Direct’s Mike Ashley takes over House of Fraser, James urges High Street retailers to innovate and be imaginative
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Mobile phone addiction
Reports of Ofcom figures on mobile use suggest we are addicted to them, but shouldn’t we question this coverage as misanthropic?
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Debate with the IPPR on the UK’s crisis in retailing
In the wake of the announcement of up to 6,000 job losses at House of Fraser, the High Street should combat Amazon with automation and new physical sensations
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The future of retail banking
In retail banking, the elephant in the room is that there simply may not be any left in years to come. More and more people, and not just the young, do their banking online.
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Retail 2020: Of robots, shelves and packs
In all today’s euphoric-apocalyptic hysteria about how the robots are coming, one sector is woefully neglected (1).
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The future of retailing
I confess. Like most men, I find shopping boring. Yet what retailers do next is more interesting than the travails of Tesco today, or the more general problem of too much retail floorspace in the UK
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Retailing at Goodyear Dunlop’s ‘State of the Nation 2015’ conference
James Woudhuysen is interviewed about future trends in retailing by Ron Pike, Promotions & Events Manager at Goodyear Dunlop, at the final session of the Goodyear Dunlop ‘State of the Nation 2015’ conference
Read the full article...Re-inventing the High Street
James Woudhuysen spoke on ‘Reinventing the High Street‘ at the Content, Customers & Communities in the Media Landscape conference, held at London’s Digital Catapult Centre, Dec 2014.
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Design against food waste? Count me out
Trendy laments about food waste look unlikely ever to make much improvement on the poor incomes so widely offered in Britain’s creative industries.
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Time for some high-street innovation
Britain’s retail sector needs to stop worrying about the greens and learn to love new technology
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Is Britain drowning in too much packaging?
The wrapping that our food, mod-cons and medications come in is not ‘evil’ – it is a product of civilisation.
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Paying in cash: more than the strange pastime of a few
Reports of the death of cash are exaggerated. Here’s why
Read the full article...Contact centres are undervalued
In the right hands contact centres can deliver much more than rage-management
Read the full article...Gordon Brown in every handset
Payment will be an important application for mobile telephony
Read the full article...If in doubt, brand
The craze for branding only advertises corporate insecurity
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How design got High Street cred
The British High Street began to swing in 1960s. Now it really hurtles
Read the full article...Adding style to the high street
The decline of product design in the UK has slowed, but industry is still wary of investment.
Read the full article...Corporate identity – making a clear impression
For the users of products or services, clarity is the important aspect of corporate identity.
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Chequeless, cashless, clueless in the smart card society
The cashless and chequeless society is here. Yet the industry that has grown up around fund transfer terminals and cards is short on information about what users have let themselves in for.
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E-commerce in 1988
In 1988, the frothiest of the Thatcher years, I was a director of Fitch & Co, one of the co-organisers of the Teleshopping Consortium.
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#IOPC IN THE NEWS AGAIN. Pix: DG Rachel Watson; Acting Deputy DG Kathie Cashell;
Amanda Rowe and Steve Noonann, both Acting Directors, Operations.
That's a lot of acting! No wonder the IOPC's report never saw the light of day.
Are we a bit flaccid, perhaps?
A dubious editorial decision by the Daily Mail that risks glorifying one of the most evil men in history. Who cares about his air fryer recipes?